Let's speak: 01707 527003
Understanding Mediation
FOR BUSINESSES | ASSOCIATIONS | SMES
What is Mediation?
Mediation is a flexible service which provides a safe space to share issues and talk about how to fix a situation. We have set out how our services work below as well as providing some frequently asked questions.
The Mediation Process
Mediation is a structured process in which a neutral third party facilitates communication and negotiation between conflicting parties to help them reach a mutually agreeable resolution.
How does Mediation work?
Mediation is a flexible service which provides people with a safe space to share issues and talk about how to fix a situation. We set out how our services work below.
Mediation empowers people to make lasting decisions and agree outcomes that work for them. As the Mediator, we remain impartial and facilitate the conversation to help each party work towards agreement. This is an ideal form of dispute resolution for matters where the people involved want to retain an ongoing relationship, avoid court, and keep the dispute and outcomes strictly confidential.
Length:
The mediation session could be as short as two hours or a full day at eight plus hours.
Structure:
The day will be structured to allow each person to share their issues and aims, and for discussion around next steps and outcomes to be considered.
Location:
We can hold the mediation in person at a venue which is central to those involved, or we can facilitate an online session and the parties can log-in from home or somewhere quiet and confidential.
Key benefits of using Mediation for your dispute: Why use Mediation?
Mediation is an ideal way to resolve most conflict. It has many advantages for everyone involved, including being:
-
Confidential and private – only the people involved and your Mediator will know what was discussed and the outcomes that are reached.
-
Quicker to resolve matters – mediation can be arranged within a week or so, subject to everyone agreeing to engage. This is far better than the 18 month wait time for a court hearing.
-
Cost effective – mediation does not require many hours of legal or professional preparation. There are no court fees and the focus is not on reviewing evidence. Parties will pay substantially less money than going through court.
-
Outcome focused – mediation is about working out how parties want to fix a situation and looking at what each person wants to do to achieve a resolution.
-
You are in control – mediation empowers people to make the decisions. Parties are not bound by what the law says someone should do and those involved can build an agreement that works for their own situation.